Safety Standards & Age Rating

18+ Age Rating Justification

Chowrasta is rated 18+ as a social platform with user‑generated content and peer‑to‑peer interactions (country and city communities, events, marketplace, housing). This rating ensures mature use of features in diverse international contexts.

• Adult Community: Designed for adults living abroad; not for minors.
• Content Standards: Community rules prohibit hate, harassment, sexual exploitation, violence, and misinformation.
• Safety Measures: Reporting tools, blocking/muting, and human moderation with escalation for high‑risk issues.
• Peer‑to‑Peer: All transactions are off‑platform between users; Chowrasta does not process money.

Manual Content Protection

• Human Review: Reported content is reviewed by trained moderators; complex cases escalate to senior review.
• Community Reports: Report buttons on posts, messages, events, marketplace, and housing listings.
• Guidelines: Clear guardrails (see Community Rules) enforced by human moderation.

Spam & Harassment Prevention

• Pattern monitoring for spam/harassment and abuse.
• Block/mute controls and in‑app reporting.
• Rate limiting and friction for suspicious behavior (e.g., rapid posting or messaging).

Manual Safety Review

• Keyword/behavior flags route content for extra review (violence, self‑harm, scams, child safety).
• Links and images may be reviewed when reported or flagged.
• Emergency escalation for credible threats or crises.

Permissions: Notifications & Location

• Notifications (opt‑in): used for messages/replies, event reminders/updates, and account/security alerts. Promotional messages are sent only with separate consent. Manage in iOS Settings → Notifications → Chowrasta.
• Location (optional): used to surface nearby country/city communities, events, and housing. You can deny or revoke anytime in iOS Settings → Privacy & Security → Location Services → Chowrasta. We do not require background location for core use.
• No cross‑app tracking: we do not track you across apps/websites. If we ever introduce features that require it, we will request App Tracking Transparency (ATT) permission first.

Community Reporting & Human Moderation

• Categories: spam, harassment, inappropriate, misinformation, violence, hate, scam, stolen/IP, discrimination (housing), safety, other.
• SLA: We aim to review reports within 24–72 hours; child‑safety and imminent‑harm reports are prioritized.
• Appeals: Users may appeal moderation outcomes via contact@chowrasta.app.

Rate Limiting & Abuse Prevention

• Posting and messaging rate limits to deter spam or dogpiling.
• IP/device‑based limits and challenges for suspicious activity.
• Account lockouts on repeated failed logins.

Emergency Safety Protocols

• Continuous monitoring for high‑risk signals where feasible.
• Immediate escalation for credible threats, self‑harm, or violence.
• Cooperation with law enforcement where legally required.
• Crisis resources (US): 988 Suicide & Crisis Lifeline; text HOME to 741741. Emergency: call 911 or your local emergency number.

Platform Safety Features

• Comprehensive blocking and privacy controls.
• Anonymous reporting option (email) and transparent appeals.
• Content management: delete posts/comments/messages; visibility controls.

Transparency & Continuous Improvement

• Policy updates posted publicly; metrics and reporting may be shared periodically.
• Ongoing training for moderators and iterative safety improvements.

Contact & Company

Safety questions or urgent concerns: contact@chowrasta.app

Flintime Inc., 254 Chapman Rd, Ste 208 #20381, Newark, DE 19702, USA